(Lesson 24) What to Do When Your Client is a Jerk
You've probably dealt with a well-meaning client who's frozen by politics, fear, or ignorance. Or a prospective client who just can't make a decision. Maybe even a client who is consistently disrespectful. It's tempting in these situations to label your client a "jerk" and leave it at that. Interestingly, all these cases have one thing in common. Discover what it is, and what steps you can take to transform challenging relationships into productive ones.
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