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(Lesson 09) Be Great Off Script(Lesson 09) Be Great Off Script

Average of 4 ratings: 3.8 stars

Trusted advisors know that it’s not enough to be well-prepared for a client meeting; it’s also critical to be comfortable going off script. Life is improvised, after all, and so are all our client interactions. When handled well, “moments of truth” are golden opportunities to increase trust. There’s a catch, though. Discover what it is and what to do about it.

Estimated Length: 10 minute(s)


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Online Lesson1. (Lesson 09) Be Great Off Script -
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