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Courses Included: 11 (Closed courses will not be included.)
Building trust is simple—in fact, ridiculously so. It’s just not always easy, in part because it requires the right mindsets as well as skill sets. A Primer: Trust-Building Essentials shares 11 fundamental trust lessons that you need to know to make any stakeholder relationship more effective and rewarding. dig in and you will:
- Learn how to dramatically increase your own trustworthiness
- Discover what it really takes to be influential
- Be well-versed in five fundamental trust skills: listen, risk, improvise, partner, and know yourself.
A Primer: Trust-Building Essentials starts with a brief introductory lesson (Lesson 01). From there, every lesson includes its own self-study guide with "take-action" challenges, reflection questions, additional insights and resources, and brief quizzes. Delve into as little or as much as you want.
(Lesson 02) Re-Think Your Value
(Lesson 03) Earn Their Trust
(Lesson 04) Get Off Your "S"
(Lesson 05) Create Intimacy (Yes, Intimacy)
Being trustworthy is a function of all four variables of the trust equation. Two of those are more rational or left-brained (and therefore more comfortable for the trust-builder): credibility and reliability. Discover why each of these variables isn’t as self-evident as they seem, and how best to navigate their interesting twists.
It’s easy to assume your good advice doesn’t get taken because you weren’t compelling enough, or maybe (if you’re honest about what you’re thinking) because they weren’t smart enough. While either or both may be true, they’re not likely the real reason your advice doesn’t get taken. Find out what is, and what you can do about it.
Many people intentionally avoid personal risks until they’ve established a foundation of trust. Yet we create trust by taking personal risks. It’s another trust paradox. Learn more about how to go outside your own comfort zone for the benefit of your relationships.
Trusted advisors know that it’s not enough to be well-prepared for a client meeting; it’s also critical to be comfortable going off script. Life is improvised, after all, and so are all our client interactions. When handled well, “moments of truth” are golden opportunities to increase trust. There’s a catch, though. Discover what it is and what to do about it.
In our increasingly connected world, the ability to partner is essential. Strong partnering skills make it possible to dance more gracefully through the challenges you’ll inevitably face, and they improve your ability to both lead and follow. Yet you may not apply them as consistently as you’d like. Discover four partnering pitfalls and what you can do to avoid them.
Knowing yourself—being conscious of your weaknesses, triggers, and hot buttons, as well as your strengths, interests, and sense of purpose—is a critical trait of a trusted advisor. It helps you lower your self-orientation, which improves your ability to connect with others. Learn about three ways to know yourself a little better.